Cbaji follows a strict, outcome-focused approach to responsible gaming. The aim is to offer entertainment within clearly defined personal and financial boundaries, while providing tools and support to prevent or address gambling-related harm. Our policy is based on transparency, security, and the customer’s ultimate responsibility for their own play.
Only individuals aged 18 years or older may register, access, or participate in any gaming activity on Cbaji. Age verification is mandatory during the account registration process and may be requested at any time thereafter. We reserve the right to suspend or terminate accounts where age verification cannot be completed or where a user is identified as under 18. We may request government-issued identification or other documentation to confirm identity and age for compliance and security purposes.
Cbaji provides account-based controls to help you play within your means. You can set and adjust Personal Limits for deposits, losses, wagers, and overall account activity. Limit options include:
Limit changes: lowering limits takes effect immediately; increasing limits requires email confirmation and the prior limit’s expiry period before the new limit comes into effect. For assistance with limits, contact our support team via the in-account Help Center.
Time-Out: choose a period of 1 day, 3 days, 7 days, or 15 days. During a Time-Out, deposits are blocked and you cannot play; you may withdraw any remaining balance. A Time-Out cannot be reversed during the selected period. At the end of the Time-Out, normal access resumes automatically unless you have initiated a separate self-exclusion.
Cooling-Off: a definite period during which deposits are blocked and you are excluded from promotional offers. You may withdraw funds during Cooling-Off. After the period ends, your account is automatically reactivated unless you opt to extend the Cooling-Off or pursue Self-Exclusion.
Self-Exclusion: a formal, extended closure of your Cbaji account for a defined period up to one year. During Self-Exclusion you will not be able to log in, deposit, or withdraw funds, and promotional communications are blocked. After the period ends, you may apply to reactivate, subject to our verification process and any applicable terms.
For Responsible Gambling support, you can access the dedicated Responsible Gambling resources within your account Help Center or contact our support team. You may also seek independent professional help and utilize national Gambling treatment services where available. We provide information about safer gambling practices and can assist with referrals if requested.
Cbaji offers educational materials and a self-assessment framework to help players understand their relationship with gambling. Before you begin, consider whether you can afford to gamble, whether gambling will not interfere with other responsibilities, and whether you are playing for entertainment rather than financial gain. If concerns arise, use the self-assessment tools and seek support promptly.
We collect only information required for operating the service, including age verification and transaction data. Personal data is protected with appropriate technical and organizational measures. The fairness and randomness of all games are verified by independent testing and auditing bodies to ensure compliance with applicable laws and standards.
It remains the customer’s responsibility to comply with local laws governing online gambling. Cbaji reserves the right to update this Responsible Gambling policy and related procedures as required. If a client wishes to review or modify their Responsible Gambling settings, they may do so at any time within the account’s Personal Limits section or by contacting support.
